Welcome to WheelPact, an online marketplace platform that connects vehicle dealers and buyers for a seamless used vehicle buying and selling experience. These Terms & Conditions govern your access to and use of www.wheelpact.com and related services (collectively referred to as the "Platform").
By accessing or using WheelPact, you agree to comply with these Terms & Conditions. If you do not agree to any part of these terms, you may not access the platform or use any of its services.
"Platform" refers to the WheelPact website and mobile application.
"We," "Us," or "Our" refers to WheelPact, owned and operated by Parastone Global Private Limited.
"User" or "You" refers to any individual accessing the Platform, including Dealers (Partners) and Buyers (End-Users).
"Dealer" refers to an entity that lists and promotes vehicles and showrooms through the Dealer Admin Panel.
"Buyer" refers to an end-user who explores vehicles and interacts with dealers via the platform.
"Promotion Credits" are credits used by dealers to promote vehicles and showrooms.
"Subscription Plans" refer to paid dealer plans that will be introduced in future updates.
"Test Drive Booking" refers to the option for buyers to schedule a test drive at a dealer’s showroom.
By using WheelPact, you confirm that:
You are at least 18 years old or are accessing the Platform under the supervision of a legal guardian.
You have read, understood, and accepted these Terms & Conditions.
You have the legal authority to represent and bind your business if registering as a Dealer.
Your continued use of the Platform constitutes your acceptance of any modifications or updates to these Terms & Conditions.
3.1 Dealer Registration
Dealers must register an account through the Dealer Admin Panel to list and promote vehicles.
A dealer must own or operate an authorized dealership to qualify.
Dealer accounts are verified before activation. WheelPact reserves the right to reject any registration.
Dealers must provide accurate business details, showroom locations, and valid contact information.
Dealers are responsible for maintaining the confidentiality of their login credentials.
3.2 Buyer Registration
Buyers can access the platform without registering but must create an account to shortlist vehicles, book test drives, and interact with dealers.
Buyers must provide valid contact details to ensure a seamless experience.
WheelPact is not responsible for any transactions conducted outside the platform between buyers and dealers.
3.3 Account Suspension & Termination
We reserve the right to suspend or terminate any account without prior notice if:
False or misleading information is provided.
The account is involved in fraudulent activity.
The user violates any terms outlined in this agreement.
The account remains inactive for a prolonged period.
4.1 Dealer Services
Dealers can:
Create and manage showroom profiles (limited to one showroom under the free plan).
List vehicles with detailed specifications, pricing, and images.
Purchase promotion credits to boost visibility for vehicles and showrooms.
Access the Dealer Admin Dashboard to monitor performance metrics.
4.2 Buyer Services
Buyer can:
Explore and shortlist vehicles based on preferences.
View detailed listings and contact dealers directly.
Book free showroom test drives (Beta Feature).
Stay updated on dealership promotions and featured listings.
4.3 Vehicle Promotions
Dealers may purchase promotion credits to feature vehicles or showroom listings.
Promotion payments are non-refundable as per our Refund & Return Policy.
Promotion does not guarantee vehicle sales or customer engagement.
4.4 Showroom Promotions
Dealers may promote their showroom’s visibility on the platform using paid promotional services.
Showroom promotions are subject to WheelPact’s advertising guidelines.
4.5 Test Drive Booking (Beta)
Currently, only free showroom test drives are available.
Buyers can request test drives, and dealers must confirm availability.
WheelPact is not responsible for dealership cancellations or reschedules.
5.1 Subscription Plans
Currently, dealers can use the Free Plan, which includes limited features.
Future paid subscription plans will include Basic, Premium, and Enterprise tiers.
Once introduced, subscription fees will be non-refundable.
5.2 Promotions & Advertisements
Payments for Vehicle Promotions & Showroom Promotions are final and non-refundable.
Dealers are responsible for ensuring correct details before purchasing promotions.
Promotions expire if unused within the applicable validity period.
5.3 Refund Policy
Refunds are only applicable in cases of technical failure from WheelPact’s side.
Requests must be submitted within 48 hours of the issue, and only replacement credits will be provided upon verification.
Read the full Refund & Return Policy for more details.
6.1 Dealer Responsibilities
Dealers must list only real and available vehicles with accurate information.
Fake, misleading, or fraudulent listings will result in immediate account termination.
Dealers must respond to user inquiries professionally and honor confirmed test drive bookings.
Spamming, excessive promotions, or unethical sales tactics are prohibited.
6.2 Buyer Responsibilities
Buyers must provide valid details when booking a test drive or contacting dealers.
Misuse of test drive bookings (such as repeated cancellations) may result in account suspension.
Users should verify vehicle details before making any purchase outside of WheelPact.
6.3 Prohibited Activities
Users (both dealers and buyers) are prohibited from:
Posting false, misleading, or fraudulent information.
Violating intellectual property rights (using copyrighted images, etc.).
Attempting to hack, modify, or disrupt the platform.
Using WheelPact for illegal or unethical activities.
All content on WheelPact (logos, branding, website design, and proprietary technology) is owned by Parastone Global Private Limited.
Dealers may only use their own showroom images and branding in their listings.
Unauthorized use or copying of WheelPact’s intellectual property will result in legal action.
WheelPact only connects buyers and dealers and does not guarantee vehicle quality or transactions.
We are not liable for any financial loss, disputes, or damages arising from user interactions.
Dealers and buyers must verify vehicle conditions and legal documentation independently.
WheelPact respects user privacy and complies with applicable data protection laws.
Personal data is collected and processed only for legitimate purposes.
Review our Privacy Policy for full details.
WheelPact reserves the right to modify these Terms & Conditions at any time.
Users will be notified of any significant changes.
Non-compliance with these terms may result in account termination.
For support or inquiries, contact:
Customer Support Email: contact@wheelpact.com
Dealer Support Email: support@wheelpact.com
By using WheelPact, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
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